From Reactive to Proactive: Transforming Dairy FMCG Operations with smart Cold Chain Intelligence
Introduction
This case study shows how they rolled out smart sensors and tracking across trucks, warehouses, and delivery vans to watch temperatures from import port to store shelves. Realtime alerts and easy dashboards fixed breaks in the cooling chain, keeping products fresh in tough hot weather conditions. Blockchain fills the gaps by creating an immutable ledger of every temperature fluctuation.
Project Overview
The project aims to deliver comprehensive end-to-end visibility across dairy FMCG cold chains, using IoT sensors, GPS tracking and ERP systems for real-time temperature, humidity, and location monitoring from farm to consumer. Enabling predictive analytics for proactive interventions during transport and storage.
Challenges
In hot climates where ambient temperatures routinely exceed 40 °C – 50 °C, dairy products such as milk, yogurt, cheese and paneer are extremely perishable.
Heat exposure accelerates spoilage, lowers shelf life, and increases safety risks.
End-to-end cold chain visibility for dairy FMCG in hot climates requires advanced temperature monitoring to combat extreme heat, preventing spoilage of perishables like milk and dairy products.
Lack of real-time monitoring across long haul transport and distribution hubs. High spoilage due to unknown temperature breaches in transit.
Implementation
Connect with existing ERP for data connection points using APIs. Pick sensors that send data in ERP-friendly formats.
Configure sensors to send temperature, location, and humidity readings via encrypted channels to a cloud gateway, which transforms and pushes data into ERP fields automatically.
The blockchain acts as a digital bridge between your ERP and your external partners.
Triggering alerts or inventory updates to reflect on the dashboard.
Train on dashboard access within ERP for live monitoring, and schedule regular API audits for security and performance.
Predicts optimal pickup times to maintain freshness. Real-time rerouting avoids delays or heat spikes, alerting drivers via mobile apps.
AI automatically categorizes blockchain entries into compliance reports.
Benefits
Every participant in the chain generates live data with centralized alerts and audit trails.
Spoilage drops by 20-40% through early detection of temperature excursions and proactive intervention.
Historical temperatures help refine routing and handling standard operating procedure.
Fuel and operations cut 15-25% via optimized routes. Optimizes routes and inventory to lower fuel, labour, and storage expenses.
Market grows at 5-10% CAGR through 2030, fuelled by fresh dairy demand.